Dear users,
We are excited to share that NovaEX is officially rebranding to WOO X Pro as part of our long-term vision to deliver a more powerful, secure, and professional trading experience.
This rebrand does not affect your funds, accounts, or trading activities. Your experience will remain uninterrupted throughout the transition.
What is changing?
1. New Name & Branding
- NovaEX → WOO X Pro
- New logo, brand identity, and UI style
- Updated domain names and Help Center design
2. New Platform Experience
- Improved trading interface and clearer navigation
- Better futures trading features and risk management tools
- Support of the Persian language on WOO X Pro
What is NOT changing?
Your:
- Account balance and assets
- Futures positions
- Security settings (2FA, passwords, KYC data)
- Trading history
- Referral/affiliate relationships
All account information is fully preserved, and no action is required from you.
Do I need to do anything?
No.
You can continue using your account as normal.
All applications, systems, and services will automatically switch to the new brand.
Updated Domains
- New official website: https://wooxpro.com/ (Coming Soon)
- New Help Center: WOO X Pro Support
Transition Timeline
The rebrand rollout will occur between:
Tentatively 16 Dec 2025, anytime between 2:00-4:00 (UTC)
All trading and account services remain operational during this period.
Need Help
Our support team is available 24/7.
If you have any questions, feel free to contact us through:
- WOO X Pro Help Center
- Email: support@wooxpro.com
We appreciate your support and are excited to welcome you to WOO X Pro — a more advanced, secure, and professional trading experience.
Thank you for trading with us.
— The WOO X Pro Team